Crap Day
The story story starts with my Norton Internet Security subscription expiring. I usually take a laissez-faire attitude with these things, but I've been doing more surfing than usual and I feel as though the necessary precautions should be taken. So I found myself standing in line to purchase NIS '06 at CompUSA at approximately 9:02 pm last night. This is signifant because the store actually closes at 9:00pm and, at the time, I thought it was a stroke of luck that I had managed to sneak in the doors. I purchased the item, brought it home but found that it wouldn't load on my computer. All of us have dealt with computer glitches before and, even if they are minor, they are enough to turn your skin inside out. So after messing with the software, growing ever more insane, I decided to try an exchange the next day. Fast forward to today...
I found myself back in CompUSA, approximately 15 hours after the initial purchase, waiting in the 3-mile long line at "customer service." Notice the term "customer service" is being used loosely here because those in the line felt less like customers and more like cattle being led to their deaths. The "service" portion of the term also leaves much to be desired because what we were receiving was less like service and more like a dissertation on how busy the ONE harried fellow behind the counter was. Each "customer" who reached the front of the line was offered a 10 minute discussion on how busy the store was and how many returns were being made and how many breaks the representative had missed. After staring at the back of the lady in front of me for 20 minutes, I started to get antsy. Sighing loudly didn't seem to get us anywhere so I resolved myself to gritting my teeth and rubbing my fingers together...my usual "defense mechanism" tics.
Finally, it was my turn to be "serviced", but alas! What was this that was happening???! Could it be possible that a random lady would actually cut in line??! I had seen her breeze through the doors, eye the long line and I had been skeptical of her motives, but never in a million years did I think she had the chutzpah to actually CUT! And IN FRONT OF ME!!??? But yet, here it was - actually happening before my very eyes. Before I could even say anything she had pulled her receipt out and was belaboring, point-by-point, the return policy. The "customer service representative" gave me a helpless, meek look and a sad little shrug as if to say "sorry, but no harm done, right?"
But oh yes, my friends, harm was done! I felt myself sway into a dreamlike state, a fog came over my eyes, my teeth clenched. I saw myself reaching into the woman's back, past her spine, expertly bypassing the entire respiratory cavity, until finally reaching the desired object - her heart. I wrapped my fingers around it and....suddenly I woke up, disturbed by my vision; feeling a bit upset by it. (I'm all about karma and love and meditation..)
I was able to clear the fog from my mind and shot daggers into the woman's back as she walked away - may she be cursed with a thousand little chin hairs for the rest of her life!
And all I could think is that she's lucky I'm a peace-loving person!
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As an aside, I did exchange the NIS '06 for a new one, but of course, due to some snafu, it won't load either, so now I have to go back to CompUSA - probably for a copy of McAfee this time. Oh Lord, give me strength...




